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Privacy Policy
Effective Date: 10.12.2024
At Hensen Motors LLC ("We", "Us", "Our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our advertisements, or engage with us through other means. By using our services or providing your personal information to us, you consent to the practices outlined in this Privacy Policy.
Please read this policy carefully. If you have any questions about our privacy practices, feel free to contact us using the information provided at the end of this document.
1. Information We Collect
We collect personal information in several ways, including when you visit our website, request information, sign up for promotions, or contact us. The types of personal information we may collect include:
  • Contact Information: Name, email address, phone number, mailing address.
  • Vehicle Information: Model preferences, trade-in information, financing details.
  • Payment Information: Credit card details or other payment methods, if applicable, for purchasing or leasing a vehicle.
  • Website Usage Information: IP address, browser type, device type, pages visited, and time spent on our website. This information is collected via cookies and similar technologies for analytics and improving our services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
  • Responding to Inquiries: To provide information regarding vehicle availability, promotions, financing, and any other inquiries.
  • Providing Services: To process transactions, schedule test drives, and handle vehicle purchases, leases, or trade-ins.
  • Marketing and Promotions: To send you marketing communications (including newsletters, special offers, and promotions) based on your preferences. You can opt out of these communications at any time.
  • Improving Our Website: To analyze usage patterns and improve the functionality, security, and user experience of our website.
  • Compliance with Legal Obligations: To comply with legal requirements and regulations related to automotive sales, financing, and other business activities.
3. How We Protect Your Information
We take reasonable steps to ensure the protection of your personal information from unauthorized access, use, or disclosure. These steps include:
  • Using secure encryption methods for transactions.
  • Implementing access controls to restrict who can access personal data.
  • Regularly reviewing our data security practices and policies.
Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in business operations, such as payment processors, delivery services, marketing companies, and customer support services. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as to comply with a subpoena, court order, or other legal process, or in response to a government request.
  • Business Transfers: In the event that we merge with or are acquired by another company, or in the sale of all or part of our business, your personal information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect data about your interactions with our website. These technologies help us analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
You have the option to disable cookies through your browser settings, but this may limit some features of the website. For more information, please refer to your browser’s privacy settings.
6. Your Rights Regarding Your Information
As a resident of the United States, you have certain rights regarding your personal data. These rights may vary by state but may include the ability to:
  • Access: Request access to the personal information we have collected about you.
  • Update or Correct: Request that we update or correct any inaccurate personal information.
  • Delete: Request the deletion of your personal information, subject to legal limitations.
  • Opt-Out: Opt-out of receiving marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.
8. External Links
Our website may contain links to third-party websites. These third-party sites are not controlled by Hensen Motors LLC, and we are not responsible for their privacy practices or the content they provide. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

California Consumer Privacy Act (CCPA)

This section of our Privacy Policy is provided to comply with the California Consumer Privacy Act (CCPA), which gives residents of California certain rights regarding their personal information. If you are a California resident, the CCPA provides you with specific rights relating to the collection, use, and sharing of your personal information.
For the purposes of this section, "personal information" means information that identifies, relates to, or could reasonably be linked with a California resident or their household.
By using our website or interacting with Hensen Motors LLC, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. Below, we outline your rights under the CCPA and how to exercise them.
1. What Personal Information We Collect
Under the CCPA, we are required to disclose the categories of personal information that we collect about California residents. In the past 12 months, we have collected the following categories of personal information:
  • Contact Information: Name, email address, phone number, mailing address.
  • Vehicle Information: Preferences regarding vehicle models, trade-in details, financing information.
  • Payment Information: Credit card details, bank account information for processing payments (where applicable).
  • Website Usage Information: IP address, browser type, device information, pages visited, and time spent on our website.
  • Inferences: Inferences drawn from information collected to create a customer profile.
We do not collect sensitive personal information such as social security numbers or biometric data unless necessary to complete a transaction or service.
2. How We Use Your Personal Information
We use the personal information we collect for the purposes outlined in our Privacy Policy, which include:
  • Responding to inquiries and providing requested services.
  • Processing vehicle purchases, leases, and trade-ins.
  • Sending marketing communications and promotions (with your consent).
  • Improving our website and customer experience.
For a detailed description of how we use personal information, please refer to the full Privacy Policy.
3. Your Rights Under the CCPA
As a California resident, you have certain rights regarding your personal information, as outlined below. You may exercise these rights by contacting us through the contact information provided at the end of this section.
Right to Know
You have the right to request that we disclose the personal information we have collected about you in the past 12 months, including the categories of personal information collected, the sources of the information, the business purposes for which we collect the information, and the third parties with whom we share the information.
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. For example, we may retain personal information necessary to complete a transaction, comply with a legal obligation, or protect against fraudulent activity.
Right to Opt-Out of Sale of Personal Information
Under the CCPA, California residents have the right to opt out of the sale of their personal information to third parties. Hensen Motors LLC does not sell personal information to third parties.
Right to Non-Discrimination
You have the right to exercise your CCPA rights without facing discrimination. We will not deny you services or charge you different prices or rates based solely on your exercise of these rights, unless permitted by law.
4. How to Exercise Your CCPA Rights
To request access to or deletion of your personal information, or to exercise any other CCPA rights, please contact us using the information below. We will respond to your request in a timely manner, and within the timeframes required by law.
To submit a request:
  • Email us at sales@hensenmotors.com.
  • Call us at +12096430745.
We may ask for additional information to verify your identity before processing your request. We are committed to protecting your privacy and will take reasonable steps to ensure your personal information is handled securely.
5. Shine the Light Law
Under California’s "Shine the Light" law (California Civil Code § 1798.83), California residents may request certain information regarding our disclosures of personal information to third parties for their direct marketing purposes. If you are a California resident and would like to request this information, please contact us using the contact details below.
6. Do Not Track Signals
Some web browsers may have a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to be tracked. At this time, Hensen Motors LLC does not respond to DNT signals.
7. Changes to This CCPA Notice
We may update this CCPA Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this notice periodically to stay informed about how we are protecting your privacy rights.
8. Contact Information
If you have any questions about the CCPA or need assistance exercising your rights under this law, please contact us:
Hensen Motors LLC

3142 Atchison St, Riverbank, CA-95367
Phone: (209) 643-0745
Email: sales@hensenmotors.com
Website: www.hensenmotors.com
© 2024 Hensen Motors. All rights reserved.
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